Facebook gives people the power to … The salmon crepes arrive next and they are hideous and mushy and Gordon brands them as the Cr*p of the Day. Not only that but when the dishes finally arrive, its subpar quality leads the customers to send it back to the kitchen. I think a revisit would still be in order, if for no other reason, that to just share the wine and gather some insight into the end-game. Got to agree with the earlier comment about the couple. They have ploughed their life savings into their dream of opening a restaurant but they are losing money every day as they are lacking customers. After 45 minutes the customers are yet to receive their food. I was hoping that Terry and Carol would have succeeded with this place. There is all new china including new matching plates. No one wants to hurt anyone's feelings but when you waste over a million dollars, someone needs to say the words "you should have donated your money to feeding the homeless". They spent $1.1 million and had no clue that their restaurant - their business - was a complete failure. Although I'm glad that pinto left, I am truly saddened to see that the restaurant closed. He also revealed the personal reasons behind his fractured relationship with Pinto, comments Pinto had made about his wife and calling him as a "diner cook". Wanting to salvage the restaurant, the husband and wife team eventually recruited the help of Gordan Ramsay in an episode of Kitchen Nightmares. He is far more concerned about appearances, statuses, and titles. “Valentine’s Day is a day when people truly want to go out and celebrate,” said Café 36 owner Terry Gilmer. I was glad to read that they're gone. The show, taped last winter, airs at 8 p.m. today, Jan. 15, on Fox 32. There are problems with the kitchen staff, sanitation, food quality and wait times. Join Facebook to connect with Terry Gilmer and others you may know. After the delay, customers eventually receive their food and they say it is worth the wait. The show, taped last winter, airs at 8 p.m. today, Jan. 15, on Fox 32. Congrats on even trying Terry and Carol!!!! Evie’s characteristic bright smile was warm, authentically friendly, welcoming and endearing. you are an idiot. Heading back out into the restaurant, he observes a dinner service in which the wait-time for food is horrendously long. It's sad and I think sometimes Gordon Ramsay gets there just a little bit too late. I don't think Anonymous 4 August 2013 09:29 was entirely off-point.The waiter made his comment privately, away from customers and most other staff. Even in a good economy, that kind of restaurant was doomed in that area, and the show was filmed when the economy was at it's worst. some of the comments are from people obliviously NEVER been in the restaurant business. Yeah, I have to agree with you. It doesn't matter that from time to time their good friends got a decent meal or that something came out on time. ), and left your staff unemployed! The night’s service begins and the goat cheese salad is a best seller with customers loving it. It was clear throughout that Pinto was the problem and that Terry couldn't/wouldn't do anything about it. He is shocked to learn Pinto was trained in Italy as he made one of the worst risotto dishes he has ever tasted. To make matters worse, the waiter soon told the chef that the crepes were not freshly made, but instead, store-bought. Posted: (13 days ago) In this Kitchen Nightmares episode, Chef Gordon Ramsay visit's Cafe 36 in La Grange, Illinois. With his experience, he knows what works and what doesn't. Much like the previous risotto, it soon made its way back to the kitchen. May your future endeavors bring you success and prosperity... you deserve it. The risotto is mushy and salty and the Duck Salad turns out to be a too sweet and bizarre combination of orange, strawberries and candied walnuts. I'm definitely on the waiter's side. chezbrad . He can’t understand the frozen system and tells the owners Pinto is not a good chef. Gordon notices the decorative plastic grapes are dusty and the dining plates are mismatched and cheap. He may have not gone about it in the best way, but waiters get paid almost nothing. Cafe 36 closed on 18 April 2009, blaming the economy and Gordon's changes to the restaurant. Join Facebook to connect with Carol Jean Gilmer and others you may know. Gordon points out the service is too slow, the food is inconsistent and the restaurant is too dated to compete in the modern restaurant industry. "They may be a nice couple, but the owner was not a nice person. More food is brought from the freezer that is dated from the previous week and Terry is surprised this is happening in his kitchen. If the chef is taking too long to cook someone's food, the customers may respond by not tipping or tipping very little for something that has absolutely nothing to do with him. The owners may have been nice people, but you simply cannot open a restaurant, especially an expensive one that focuses on "fine dining" wherever you want. What was it that led the French Bistro to fail? I hope the couple are doing ok now :(, It's hard braking! But something tells me that his liking for them didn't go that far. Having never been in food service before it's shocking that these people didn't have a consultant come in ahead of time to tell them the basic truth that they needed an experienced manager to run the restaurant. Cafe 36 is owned by couple Terry and Carol Gilmer, who have no experience in … They may be a nice couple, but the owner was not a nice person. Seriously power-tripping.Further, he only lets go Pintos and makes changes because a bigger named chef, Ramsay, has come. Seriously power-tripping.Further, he only lets go Pintos and makes changes because a bigger named chef, Ramsay, has come. Gordon tells him that this is the lazy way of serving food and Pinto has no answer for this. Joined . Comments will be moderated prior to being published. I can't believe that the owners actually blamed Chef Ramsay's changes on the reason why they failed. Finally, after a long night, Gordan sits down with the owners to discuss the state of Cafe 36. Put some of the ridiculously priced cost of purchase, find a cheaper location, hire a professional staff and team that has chops and a great manager! Again, I wish Terry and Carol all the best. For the next few minutes, he flipped through the menu, which was given to him by the waiter. There's 2 sides to that coin I under stand why he'd freeze food but 2 ways round it don't order so much then anything not sold today make a special out of it next day buying in crepes is just lazy he should be embrassed if I trained him I'd be freaked, That was such a lovely couple who truly did deserve to have their restaurant work. ?He's hoping that you don't change, on your next venture, Oh yea and the 30yo bottle Gordon shuda took it. I wonder if that liking of them led to any behind-the-scenes financial help from Ramsay. A focus of the program will be how the American bistro underwent a complete menu makeover with the help of Ramsay. He was bullied by Pinto. It truly is a shame that it didn't work out, such a cute couple. Normally we would see Gordon get stuck in to the owners about sorting that issue. “A fresh approach”, the new menu was essentially a condensed, more modern version of what they had served before. I would have fired him on the spot. Gordon arrives for a dinner service. He is surprised to learn that the simple to make crepes are store bought. Cafe 36 is owned by couple terry and carol gilmer who have no experience in the restaurant business. Join Facebook to connect with Terry Gilmer and others you may know. Cafe 36 aired on January 15 2009, the episode was filmed in February 2008 and is Kitchen Nightmares season 2 episode 11. For the past two years, this American Bistro is being run by a pair of high school sweethearts Terry and Carol Gilmer… For instance, many online reviewers had complained that many of the restaurant’s dishes “were not in stock.”. chezbrad . Post #93 - January 16th, 2009, 4:30 am. I'm watching it now, and one thing that stands out is the owner needed to get over himself. Couldn't agree more about the husband not being a nice person. The man that was the owner, had a 'power trip' going, in that, he thought that because he both owned it, & had money, that he threw away the truth, when it came to the waiter, & his staff making good observations & suggestions!Who's sorry now, bozo,..as your ego /your own bad ideas, sunk your place, firmly (& you deserved it! The owners of Cafe 36 in La Grange, Illinois, were fortunate (or unfortunate) to have the services of “Kitchen Nightmares” Chef Ramsay at their restaurant. There's no way he had any cooking training. Some customers had waited 3 1/2 hours, do you have any idea how long that is, when you have to keep them from walking? I guess he was'nt tough enough to correct the problems with Pinto. Pinto explains that it's "fresh frozen", everything is frozen and they are taking it out a portion at a time to defrost and cook. Country Corner Kitchen: Great Cuban food off the beaten path! He surprisingly says it was excellent and everyone worked well together. He is far more concerned about appearances, statuses, and titles. He is a waiter.... easily replaceable. What is wrong with people, couldn't you see how much crap that the waiter/s had to take when they had to invent excuses or say the same thing all the time? Yelp reviews after filming were mixed, with some complaints about the food. Chef Ramsay sure did love this couple. Watching this episode right now on BBC America. Even in the best of times, "Fine Dining" has a limited appeal to the population. Okay, yes, Brian the server was talking out of turn, when he complained to Terry about Pinto the executive chef, but since his customers weren't getting their orders, it can be very frustrating for him as a server. Following the events that took place during the filming of the episode, the owners replaced Head Chef Pinto with Chef Barney, with the former going on to work at another family restaurant in the area (the latter later went back to school to obtain his culinary degree). And he was really subtly trying to say what all the staff were thinking, and was very obvious to us who and what their problem was, that Pinto is no chef....Why are there still doubters? There might be leprechauns and unicorns too, but........ "He could have bailed them out and not even noticed the money was gone. The fact that they employed Pinto for as long as they did shows the incompetence. Food that the customers do receive is quickly sent back to the kitchen. It's extremely frustrating being out front when you cant get the food from the kitchen. On a forum, "Barney" reported that Terry was previously an Executive Chef at a country club for more than 20 years but was made to look like he had little to no industry knowledge during the episode. I it would have been great for a revisit and Girdon helps them set up another place of business and ensure their success....I guess dreams dont come true.... so sad so sad..... How on earth did the manage to blow 1.1 million on that place? Terry Burger - 3.6k Followers, 204 Following, 14852 pins | Wife, Mom, Nonna, Daughter, Sister & recently retired Teacher of Elementary Fine Arts for 35 years. For the relaunch night the expectations are high. Sad they didn't make. Prepared with a new menu in hand, they opened their doors for the first, new dinner service. https://gazettereview.com/2017/12/cafe-36-after-kitchen-nightmares-update Gross has won praise over the years for her low-key and friendly yet often probing interview style and for the diversity … "I'm sorry, boss, but I need to say this because I can't work like this" is not necessarily an inappropriate thing to say under such conditions. The next day, Gordon plans to make a number of changes for that evenings service. All of the sudden Gilmer showed some "owner" skills and threatened to fire the waiter (wrong response I might add). Can anyone say what happened to the waiter who told Terry Gilmer he was hiding and Pinto should be fired? With that, he requested for the next course- the salmon crepes. Reading previous comments, saddened for owners that tried to reach for something different in their lives to retire with. The program failed to mention Terry (owner of Cafe 36) was an Executive Chef at a well known suburban country club for over 20 years. How wonderful it must be to be able to draw such sweeping conclusions about the owner after having seen one episode of a TV show, filmed over a couple of days! North Surry … That waiter was far more patient because I would have quit and would have laughed heartily at my next job at them closing. Regardless of how much he liked the couple, he should have driven home that the fancy theme had to go. I guess he was'nt tough enough to correct the problems with Pinto. I'm from there and the economy hit Chicago worst in 2008 and LaGrange isn't the best suburb for fine dining. Despite the new decor and more importantly the new menu, however, things quickly became backed up in the kitchen as the staff’s “bad habits” returned. Terry Gross (born February 14, 1951) is the host and co-executive producer of Fresh Air, an interview-based radio show produced by WHYY-FM in Philadelphia and distributed nationally by NPR.Since joining NPR in 1975, Gross has interviewed thousands of guests. The two dishes, the Duck Salad and Mushroom Risotto soon make it to the table- immediately, Gordan notices the old, dusty plates. Pinto had no business being in a kitchen, let alone running one! The bottom line is these people should never have invested their lives and their money in a restaurant. You're meant to value staff as a restaurant wouldn't run without any of them. They should have bought a Mc'Donalds franchise. The restaurant has up to 85 seats but they only have 11 booked in for the lunch service. She was featured for the night. You can have a crap place but if its good food, people will come. The couple who own … I don't know of any of the shows that I've rooted more for than this couple! As soon as it arrived at the table, however, it was obvious that he was not pleased with its presentation. But something tells me that his liking for them didn't go that far. Delivery or takeout! Finally, after a period, the dishes started to arrive at the tables. Like Gordon said, these two are so unselfish and truly in love! Evelyn (Evie) Golcman Weinreich Gilmer passed away Sept. 14, 2020. 29 records for Kevin Gilmer. I live in America so I can't say what he does in Britain and maybe he gives anonymously. WTF. They would have been making money! View the profiles of people named Terry Gilmer. I'm not saying he should have told them to turn it into a burger shack, but most people realize when they see the staff/owners in a suit & tie, they are in for an expensive evening. 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