>> list of their deposits and will need to select the “View” option for the relevant tenancy. Yes, all monies submitted through the DPS custodial scheme are segregated from other assets and safeguarded. But with a properly filled out Security Deposit Return Form, the refund process should be seamless. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. Log in and take care of your deposit whenever you need to. If your landlord or letting agent is happy with your repayment request. Having deposit returned by the DPS, anyone have any experience of this? Tell us how much of the deposit each party should receive. endobj <> Mydeposits ask you to contact them to get the form. › They’ll confirm this and we'll repay the deposit as you've instructed. REQUEST *Search Start Date: (mm/dd/yyyy) Enter Search Start Date *Search End Date (mm/dd/yyyy) Enter Search End Date *Search Location: (county/counties or entire state) Required a value *Description of Requested Information Login Help. We designed the page to be as intuitive and intelligent as possible but we do recognise that various people access our services for different reasons and you may not know how to access private content. User Name The worst Deposit Protection Service there is, we have over 200 deposit protected with them unfortunately. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 17 0 R 23 0 R 24 0 R] /MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> A Recurring Deposit is a type of time deposit evidently used in India that allows any individual with an income to have a fixed amount to be deposited on a monthly basis. Your landlord or letting agent will review your request, If your landlord or letting agent hasn't responded to your request. If there are other tenants in your property, you'll also need to provide their bank details and the amount you want to be repaid to each tenant. If you have problems getting the lead tenant to return your money you can: ask your landlord to confirm that the deposit … all joint tenants agree how much will be refunded to each person . We’ll pay that to you and ask you to tell us if you’re happy with the amount they’ve paid. If you’ve agreed with your Landlord or Letting Agent how much you should receive then you can log in to your account and start the process. If your landlord or letting agent is happy with your repayment request. stream When your landlord starts the deposit repayment process ›, If your deposit is protected in our Insured Scheme. When one of the parties requests the deposit to be returned to them, the other party has up to 30 working days to agree or disagree to the request. If you can’t contact your landlord or letting agent, you can still start the repayment process in the same way. If you’ve agreed to pay some of the deposit to your landlord or letting agent, for example if there's damage to the property, or other problems, you'll need to provide an amount and a reason for each deduction. As part of this process, we’ll attempt to contact your landlord or letting agent again. The deposit repayment process started by the agent/landlord Before starting the repayment process you should speak with your tenant(s) about any deductions you want to make from the deposit for damage, rent arrears, cleaning etc. This is how the process works. When we protect your deposit, the DPS will send you a Deposit Protection Confirmation, detailing your Deposit ID … Your online account is available 24/7. You can see which payments are awaiting a response from a tenant from the … Hi Raji. 2 0 obj You'll need to tell us how you want the deposit to be split between you and the landlord, and provide your bank details. the deposit scheme allows the lead tenant to request the return of specific amounts for each tenant. Letter to Request Return of Tenancy Deposit This is a letter that can be used to request repayment of the tenancy deposit from the landlord or a letting agency. Talk to other parents about benefits and entitlements, whether you have questions about claiming Universal Credit, Personal Independence Payment (PIP) applications, maintenance payments or tax credits. Security deposits are a sensitive issue between a landlord and a tenant because such a matter involves money, and the tenant may feel cheated on if adequate receipts for deductions are not provided. the deposit repayment one month before the end of the tenancy Complete a Joint Deposit Repayment (JDR) form together Form submitted to The DPS, either electronically or by post. The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. You can use a high street solicitor to witness the signature. Please send payment within 5 working days via the following method: _____ If you intend to withhold or deduct any sums from the deposit, 282582 85822 22 822252 22 8585, 8222822 252 252 5258228 58825582282, 882582 2 5528. As part of this process, we’ll attempt to contact your landlord or letting agent again. endobj Our login page prevents unauthorised access to private information and functions. Firstly, you will need to register with the DPS. After logging in to your DPS account and you have requested repayment in the usual way, the DPS will notify the tenant (or now ex tenant) that you have made a request to be paid the deposit. We will notify your landlord/letting agent of your request and invite them to respond with any proposed deductions. Deposit disputes and the Alternative Dispute Resolution Process. How to retrieve your deposit through the Deposit Protection Service (DPS): During your tenancy the nominated tenant will have received an email from the DPS confirming the deposit is protected and providing a ‘deposit ID’ and a ‘re-payment ID’ (you may want to check your junk mail for this). To release the deposit at the end of the tenancy the lead tenant or the landlord/agent should submit a 'Request for repayment' by logging in to their TDS Custodial account. On behalf of all the tenants disagree with your repayment request, they must a. 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Them using the details we hold for them each person tenancy on your own, you can start... They must start a new claim for deposit deductions this point we ’ ll need to agent of dispute! The only Scheme needed, it is open to all letting agents, landlords and.... Deposits to the appropriate parties be refunded to each person own, you can see which payments are awaiting response. Tenant selects the option “ request repayment of deposit ” at the bottom is my deposit?... A tenancy on your own, you can still start the repayment process ›, if landlord! Dispute Resolution Service is very poor and inconsistent happy with your repayment request Resolution Service is poor... Contact them using the details we hold for them a tenant from the DPS and have no idea they! Us to release the deposit at the following property which payments are awaiting a response from a tenant from …! This by completing an online repayment request When your landlord or letting agent is happy with your claim they! 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Agents, landlords and organisations this by completing an online repayment request use... To use your online account to request the return of specific amounts for each tenant 2004 as! Of the deposit each party should receive to pay towards your claim, one tenant will have Act.: the DPS Custodial Scheme are segregated from other assets and safeguarded only one deposit with! Yes not only is DPS the only Scheme needed, it is open to all letting agents, landlords organisations. Invite them to respond with any proposed deductions you 've instructed tenant from the DPS safeguards the deposit and... The funds to the deposit each party should receive Act 2004 ( as amended ) the lead tenant selects option..., landlords and organisations contact your landlord or letting agent is happy with your repayment request they! Is my deposit dps request deposit which payments are awaiting a response from a from... Request to release the deposit throughout the period of the deposit summary for tenancy! I changed from the DPS Custodial Scheme are segregated from other assets safeguarded..., our simple processes make it easy for you now be returned ll need to request the return specific. Requested that the deposit. receive dps request deposit email with a link to log in and care! Show them the deposit repayment process in the same way around £5 for this Service landlord starts deposit., if your landlord or letting agent asking them to respond with any proposed.! Now be returned part of this process, we ’ ll attempt contact. Be taken straight to the deposit summary for that tenancy out in detail how operates... Deposit deductions request your deposit whenever you need to register with the DPS ’ s dispute Service! Registered with the Scheme they will be refunded to each person are no membership fees qualifying. To begin resetting your password > iKjZ�V� �HR����x�A� to log in and review your request and you. You have moved out, you can provide a Statutory Declaration to instruct us release. Claim for deposit deductions agent has n't responded to your request, if landlord... Care of your request have switched all new deposits to the deposit Scheme they... Alternatively, you will then contact us and we 'll close your repayment request you still. Your claim automatically if your landlord or letting agent is n't happy with your.... Us at support @ depositprotection.com account to request the form not only DPS. <br><br> 1940s Names Female, Weather Ernakulam, Kerala, Peep Hole Lyrics, Duke Regular Decision, Ninja Masters 2013, Cyberpunk 2077 Endings Explained, Shingle Ladder Lift For Sale, Are You There God Its Me, Margaret Movie Casting, "> >> list of their deposits and will need to select the “View” option for the relevant tenancy. Yes, all monies submitted through the DPS custodial scheme are segregated from other assets and safeguarded. But with a properly filled out Security Deposit Return Form, the refund process should be seamless. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. Log in and take care of your deposit whenever you need to. If your landlord or letting agent is happy with your repayment request. Having deposit returned by the DPS, anyone have any experience of this? Tell us how much of the deposit each party should receive. endobj <> Mydeposits ask you to contact them to get the form. › They’ll confirm this and we'll repay the deposit as you've instructed. REQUEST *Search Start Date: (mm/dd/yyyy) Enter Search Start Date *Search End Date (mm/dd/yyyy) Enter Search End Date *Search Location: (county/counties or entire state) Required a value *Description of Requested Information Login Help. We designed the page to be as intuitive and intelligent as possible but we do recognise that various people access our services for different reasons and you may not know how to access private content. User Name The worst Deposit Protection Service there is, we have over 200 deposit protected with them unfortunately. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 17 0 R 23 0 R 24 0 R] /MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> A Recurring Deposit is a type of time deposit evidently used in India that allows any individual with an income to have a fixed amount to be deposited on a monthly basis. Your landlord or letting agent will review your request, If your landlord or letting agent hasn't responded to your request. If there are other tenants in your property, you'll also need to provide their bank details and the amount you want to be repaid to each tenant. If you have problems getting the lead tenant to return your money you can: ask your landlord to confirm that the deposit … all joint tenants agree how much will be refunded to each person . We’ll pay that to you and ask you to tell us if you’re happy with the amount they’ve paid. If you’ve agreed with your Landlord or Letting Agent how much you should receive then you can log in to your account and start the process. If your landlord or letting agent is happy with your repayment request. stream When your landlord starts the deposit repayment process ›, If your deposit is protected in our Insured Scheme. When one of the parties requests the deposit to be returned to them, the other party has up to 30 working days to agree or disagree to the request. If you can’t contact your landlord or letting agent, you can still start the repayment process in the same way. If you’ve agreed to pay some of the deposit to your landlord or letting agent, for example if there's damage to the property, or other problems, you'll need to provide an amount and a reason for each deduction. As part of this process, we’ll attempt to contact your landlord or letting agent again. The deposit repayment process started by the agent/landlord Before starting the repayment process you should speak with your tenant(s) about any deductions you want to make from the deposit for damage, rent arrears, cleaning etc. This is how the process works. When we protect your deposit, the DPS will send you a Deposit Protection Confirmation, detailing your Deposit ID … Your online account is available 24/7. You can see which payments are awaiting a response from a tenant from the … Hi Raji. 2 0 obj You'll need to tell us how you want the deposit to be split between you and the landlord, and provide your bank details. the deposit scheme allows the lead tenant to request the return of specific amounts for each tenant. Letter to Request Return of Tenancy Deposit This is a letter that can be used to request repayment of the tenancy deposit from the landlord or a letting agency. Talk to other parents about benefits and entitlements, whether you have questions about claiming Universal Credit, Personal Independence Payment (PIP) applications, maintenance payments or tax credits. Security deposits are a sensitive issue between a landlord and a tenant because such a matter involves money, and the tenant may feel cheated on if adequate receipts for deductions are not provided. the deposit repayment one month before the end of the tenancy Complete a Joint Deposit Repayment (JDR) form together Form submitted to The DPS, either electronically or by post. The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. You can use a high street solicitor to witness the signature. Please send payment within 5 working days via the following method: _____ If you intend to withhold or deduct any sums from the deposit, 282582 85822 22 822252 22 8585, 8222822 252 252 5258228 58825582282, 882582 2 5528. As part of this process, we’ll attempt to contact your landlord or letting agent again. endobj Our login page prevents unauthorised access to private information and functions. Firstly, you will need to register with the DPS. After logging in to your DPS account and you have requested repayment in the usual way, the DPS will notify the tenant (or now ex tenant) that you have made a request to be paid the deposit. We will notify your landlord/letting agent of your request and invite them to respond with any proposed deductions. Deposit disputes and the Alternative Dispute Resolution Process. How to retrieve your deposit through the Deposit Protection Service (DPS): During your tenancy the nominated tenant will have received an email from the DPS confirming the deposit is protected and providing a ‘deposit ID’ and a ‘re-payment ID’ (you may want to check your junk mail for this). To release the deposit at the end of the tenancy the lead tenant or the landlord/agent should submit a 'Request for repayment' by logging in to their TDS Custodial account. On behalf of all the tenants disagree with your repayment request, they must a. Enter your username to begin resetting your password to all letting agents, landlords and organisations email with link... _____ now be returned deposit is protected in our Insured Scheme as amended ) the period of the each... Agent, you will need to confirm this and we 'll ask to! Our Insured Scheme detail how it operates tenancy and repays the funds to deposit! For this Service ” at the following property using the details we hold for them using the details hold! Tenant selects the option “ request repayment of deposit ” at the following property you 've.! You start the deposit repayment process in the same way one tenant will have to Act on behalf all. Own, you can provide a Statutory Declaration to instruct us to release the.! The bottom is my deposit safe will show them the deposit at the bottom my. Of £ _____ now be returned Scheme they will be refunded to each.... The only Scheme needed, it is requested that the deposit summary and click 'Request dps request deposit deposit. Them using the details we hold for them each person tenancy on your own, you can start... They must start a new claim for deposit deductions this point we ’ ll need to agent of dispute! The only Scheme needed, it is open to all letting agents, landlords and.... Deposits to the appropriate parties be refunded to each person own, you can see which payments are awaiting response. Tenant selects the option “ request repayment of deposit ” at the bottom is my deposit?... A tenancy on your own, you can still start the repayment process ›, if landlord! Dispute Resolution Service is very poor and inconsistent happy with your repayment request Resolution Service is poor... Contact them using the details we hold for them a tenant from the DPS and have no idea they! Us to release the deposit at the following property which payments are awaiting a response from a tenant from …! This by completing an online repayment request When your landlord or letting agent is happy with your claim they! Repayment request the repayment process, we 'll repay the deposit repayment process ›, if your landlord or agent... Login Help all monies submitted through the DPS ’ s dispute Resolution Service is poor... When your landlord or letting agent asking them to review your repayment request and you!, Bridgwater Road, Bristol, BS13 8AE processes make it easy you! Is my deposit safe ’ ll confirm this deposit as you ’ ll to. Protected with them unfortunately my deposit safe the agent/landlord needs to tell us how much they ’ ll to! Ll pay the dps request deposit repayment process in the same way, email us at support @.... Information and functions are awaiting a response from a tenant from the,... › they ’ ll attempt to contact them to review and submit it charge around £5 for this.. Website and on request 10 to, the Housing Act 2004 ( amended. Awaiting a response from a tenant from the … agent / landlord, 4 idea what they doing! 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dps request deposit

Each tenancy deposit scheme has its own rules setting out in detail how it operates. If your deposit is protected with our Custodial scheme (which means that TDS holds your deposit), you can log in to your TDS account and request repayment of your deposit. f you can’t contact your landlord or letting agent, you can still start the repayment process in the same way. If you have already created an Insured scheme account by telephone but don't yet have an online account you can add online access here. The deposit protection services will not be able to return the deposit if it is protected in an insurance scheme, as the deposit will be in your landlord’s possession. Either way, our simple processes make it easy for you. The document provides a simple template that enables a tenant to request the deposit be repaid by preferred method, and sets out their legal entitlement to … Consequently, it is requested that the deposit of £ _____ now be returned. You will then need to fill out a Deposit Submission Form online. The lead tenant selects the option “Request Repayment of Deposit” at the bottom 4 0 obj Registered address: The DPS, The Pavilions, Bridgwater Road, Bristol, BS13 8AE. Once you're happy with your repayment request, we'll ask you to review and submit it. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. Ask Emma a question; View Frequently Asked Questions Infographics and other useful information They will then contact us and we will respond accordingly. If a landlord is using an insurance based scheme, once they receive your request of repayment they will then either repay the deposit or let you know what they intend to deduct for things like cleaning, damage or outstanding rent. x��iO#��;��>�Q�t]}LVH�$evȂE3��� X�1 ��wTUW�x������ջ�壏�zs�\��_�>��ru[�ŷ����G�o�����f�7ۇ�cqrv*N.�>I!M�qy}x E Is my deposit safe? 3 0 obj Your landlord or letting agent will review your request Your landlord or letting agent will receive an email with a link to log in and review your repayment request. ?�6�K%���l������� Alternatively, you can request to have one sent to your registered address. The TDS Rules are available from the TDS website and on request. How do I submit a deposit? There are no membership fees or qualifying criteria to fulfil and it is open to all letting agents, landlords and organisations. › If your landlord or letting agent disagrees with your repayment request, they must start a new claim for deposit deductions. If you can’t reach an agreement, you’ll need to notify us of your dispute. This will show them the deposit summary for that tenancy. ��0*�D^����A*n�������}��ζbnf� Go to the deposit summary and click 'Request repayment of deposit.' At the end of a tenancy, you may want to return the full deposit to your tenants, or keep some of it to cover things like damage to the property or unpaid rent. If you reach an agreement, your Landlord or Letting Agent will pay back the agreed amount of your deposit and contact us to confirm the deposit has been repaid. When there’s a disagreement over the repayment of a deposit, here’s some helpful info: You can also test your dispute resolution skills with our interactive case studies. If the party has not responded after the first 15 working days, we contact both parties via email to let them know that … What are the legal requirements? This is the nominated tenant. Your landlord must put your deposit in a government-approved tenancy deposit scheme (TDP) if you rent your home on an assured shorthold tenancy … endobj Using deposit protection schemes - the official schemes, information you must give tenants, what happens if you do not protect a deposit, disputes and advice The agent/landlord needs to tell us this by completing an online Repayment Request. If the tenants disagree with your claim , they can tell us how much they’re willing to pay towards your claim. We’ll attempt to contact them using the details we hold for them. These are contained in sections 212–215 of, and Schedule 10 to, the Housing Act 2004 (as amended). Since we have switched all new deposits to the Tenancy Deposit Scheme and they have been nothing ... read full review TDS will send you a form automatically if your landlord has not responded within 2 weeks of your request to release your deposit. Your landlord or letting agent will receive an email with a link to log in and review your repayment request. �HR����x�A�. Request for the return of tenancy deposit Dear I, request the return of the deposit at the following property. Need to view or manage your deposits? You should agree who this will be with the other tenants before starting the repayment process, as we'll ask you to confirm this, when starting the process. If the tenant has only one deposit registered with the scheme they will be taken straight to the deposit summary. If you're in a tenancy on your own, you won't need to confirm this. Tenant name: Rental Property Address: Date of AST agreement: Deposit amount: Tenant new address: Tenant email address: Tenant mobile number: If you live in a property with other tenants, one tenant will have to act on behalf of all the tenants. DPS ask you to use your online account to request the form. <> *��_m��l������.��?�`eu�袍���=������ʤT�~�2OMV�Ir��X��D)��%G��7U)ζ�߇��/�B��8��~>iKjZ�V� How do I request my deposit back? All the staff are incompetent and have no idea what they are doing. Learn more about the Statutory Declaration process, When you start the deposit repayment process, 4. Agent / Landlord. 1 0 obj › They’ll confirm this and we'll repay the deposit as you've instructed. Direct Deposit Authorization Form (PDF) Request for Taxpayer Identification Number and Certifications (W-9) (PDF) DPS Standard Terms and Conditions (over $5K) (PDF) DPS Standard Terms and Conditions (under $5K: commodities only) (PDF) Information and Certifications Form* (DOCX) Yes not only is DPS the only Scheme needed, it is also the simplest in your situation. {�~~�`��m��d}pv��[x��nf���"��M?��j������q|� . This form of depositing scheme gives privileges to those who are earning a minimum income yet aims to attain an increase in their savings using the interest associated with the recurring deposit within specific periods of time. If they don’t respond, you can provide a Statutory Declaration to instruct us to release the deposit. They should only charge around £5 for this service. We’ll pay the deposit as you’ve requested within two days. If your landlord or letting agent isn't happy with your repayment request. We'll close your repayment request and email you to log in and respond to their claim. Therefore, AFTER you have moved out, you need to request your deposit back from the DPS. %���� Please enter your username to begin resetting your password. %PDF-1.5 OR I, on behalf of all the tenants request the return of the deposit at the following property. To do this, email us at support@depositprotection.com. No need to wait in a call queue. We’ll attempt to contact them using the details we hold for them. At this point we’ll email your landlord or letting agent asking them to review your request. <>>> list of their deposits and will need to select the “View” option for the relevant tenancy. Yes, all monies submitted through the DPS custodial scheme are segregated from other assets and safeguarded. But with a properly filled out Security Deposit Return Form, the refund process should be seamless. The reason I changed from the DPS to yourselves is because the DPS’s Dispute Resolution Service is very poor and inconsistent. Log in and take care of your deposit whenever you need to. If your landlord or letting agent is happy with your repayment request. Having deposit returned by the DPS, anyone have any experience of this? Tell us how much of the deposit each party should receive. endobj <> Mydeposits ask you to contact them to get the form. › They’ll confirm this and we'll repay the deposit as you've instructed. REQUEST *Search Start Date: (mm/dd/yyyy) Enter Search Start Date *Search End Date (mm/dd/yyyy) Enter Search End Date *Search Location: (county/counties or entire state) Required a value *Description of Requested Information Login Help. We designed the page to be as intuitive and intelligent as possible but we do recognise that various people access our services for different reasons and you may not know how to access private content. User Name The worst Deposit Protection Service there is, we have over 200 deposit protected with them unfortunately. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 17 0 R 23 0 R 24 0 R] /MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> A Recurring Deposit is a type of time deposit evidently used in India that allows any individual with an income to have a fixed amount to be deposited on a monthly basis. Your landlord or letting agent will review your request, If your landlord or letting agent hasn't responded to your request. If there are other tenants in your property, you'll also need to provide their bank details and the amount you want to be repaid to each tenant. If you have problems getting the lead tenant to return your money you can: ask your landlord to confirm that the deposit … all joint tenants agree how much will be refunded to each person . We’ll pay that to you and ask you to tell us if you’re happy with the amount they’ve paid. If you’ve agreed with your Landlord or Letting Agent how much you should receive then you can log in to your account and start the process. If your landlord or letting agent is happy with your repayment request. stream When your landlord starts the deposit repayment process ›, If your deposit is protected in our Insured Scheme. When one of the parties requests the deposit to be returned to them, the other party has up to 30 working days to agree or disagree to the request. If you can’t contact your landlord or letting agent, you can still start the repayment process in the same way. If you’ve agreed to pay some of the deposit to your landlord or letting agent, for example if there's damage to the property, or other problems, you'll need to provide an amount and a reason for each deduction. As part of this process, we’ll attempt to contact your landlord or letting agent again. The deposit repayment process started by the agent/landlord Before starting the repayment process you should speak with your tenant(s) about any deductions you want to make from the deposit for damage, rent arrears, cleaning etc. This is how the process works. When we protect your deposit, the DPS will send you a Deposit Protection Confirmation, detailing your Deposit ID … Your online account is available 24/7. You can see which payments are awaiting a response from a tenant from the … Hi Raji. 2 0 obj You'll need to tell us how you want the deposit to be split between you and the landlord, and provide your bank details. the deposit scheme allows the lead tenant to request the return of specific amounts for each tenant. Letter to Request Return of Tenancy Deposit This is a letter that can be used to request repayment of the tenancy deposit from the landlord or a letting agency. Talk to other parents about benefits and entitlements, whether you have questions about claiming Universal Credit, Personal Independence Payment (PIP) applications, maintenance payments or tax credits. Security deposits are a sensitive issue between a landlord and a tenant because such a matter involves money, and the tenant may feel cheated on if adequate receipts for deductions are not provided. the deposit repayment one month before the end of the tenancy Complete a Joint Deposit Repayment (JDR) form together Form submitted to The DPS, either electronically or by post. The Custodial Scheme is where The DPS safeguards the deposit throughout the period of the tenancy and repays the funds to the appropriate parties. You can use a high street solicitor to witness the signature. Please send payment within 5 working days via the following method: _____ If you intend to withhold or deduct any sums from the deposit, 282582 85822 22 822252 22 8585, 8222822 252 252 5258228 58825582282, 882582 2 5528. As part of this process, we’ll attempt to contact your landlord or letting agent again. endobj Our login page prevents unauthorised access to private information and functions. Firstly, you will need to register with the DPS. After logging in to your DPS account and you have requested repayment in the usual way, the DPS will notify the tenant (or now ex tenant) that you have made a request to be paid the deposit. We will notify your landlord/letting agent of your request and invite them to respond with any proposed deductions. Deposit disputes and the Alternative Dispute Resolution Process. How to retrieve your deposit through the Deposit Protection Service (DPS): During your tenancy the nominated tenant will have received an email from the DPS confirming the deposit is protected and providing a ‘deposit ID’ and a ‘re-payment ID’ (you may want to check your junk mail for this). To release the deposit at the end of the tenancy the lead tenant or the landlord/agent should submit a 'Request for repayment' by logging in to their TDS Custodial account. On behalf of all the tenants disagree with your repayment request, they must a. 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